Knox Box

Ever wonder how Fire or EMS personnel gain access to a residence or business that is locked? Depending on the severity of the situation forcible entry could be preformed or the personnel on location will need to wait for a key holder to arrive with a key. If the situation does require forcible entry it normally results in damage to a door and its locks costing hundreds of dollars in repairs. To help reduce the possibility of damage Phoenixville Fire Department has become a strong believer in the Knox Box program and suggests everyone understands how it can help during an emergency. 

A Knox Box is an access control system that will allow Fire or Ambulance personnel to gain access without damaging doors or locks. The Knox Box can not be unlocked without a master key, which the Phoenixville Fire Department carries on its trucks. When the personnel on site notice you have a Knox Box they will contact the Chester County 9-1-1 Dispatch Center and request for the key in the truck to be unlocked. Chester County will log the request in their comptuter to send an electronic signal to the truck which will allow the master key to be released from its locking device. The master key will then be used to unlock your Knox Box to obtain the key that unlocks your residence or business. Once the personnel on site are done with the master key it will be returned to the truck and returned to its locking device.

The Phoenixville Fire Department now authorizes the abilty to make these purchases online at KnoxBox. To purchase a box for your building follow these steps:

1.) After clicking the above link; Scroll down on the page till you see the green shopping cart and click on that.

2.) Search for us either by zip code "19460" or by Department "Phoenixville." When you see our department name appear, click on the green "OK"

3.) By default you will be directed to the series 3200 page. This box only holds 10 keys. If you believe you will have more keys than this, please click on the tab on the left side for the series 4400 boxes. Once on the appropriate page, you will see the recommended boxes.

4.) Select the check box for the appropriate color you wish, HINGED door, and the mounting preference you want.

Residential Units

If you own or rent a single family home in Borough of Phoenixville, we now offer a less expensive Knox Box for your use. Please follow the directions above to see those options and colors that are available.

Please contact Captain Keith Bliss at (610) 933-9717 or email him directly at kbliss@phoenixville.org  for more information on the Knox Box program.